We are very happy with the job the Chem-Dry of Michiana technician did on our many area rugs today. He did a really great job. We chose Chem-Dry because most of our rooms have Bellawood hardwood and they use a process that doesn't leave very much remaining moisture in the carpet. The rugs look beautiful again, like new and they dried within a few hours. Very impressed - Thank you! The Thornton's.
I had four bedroom carpets cleaned. Each had had spill or two from either the kids or dogs. Chem-Dry came in and did a great job of removing all the stains and the carpets dried rather quickly. The communication with the team working on my carpets was great. I wasn't home during the cleaning but I did have someone at the house while they were working and the team seemed very professional and considerate.
We have light beige carpet throughout. We chose it before we had any pets. However, we now have a dog and *5* cats, all rescues, and it’s a real chore keeping the carpet looking good.. I am always astounded at how new it looks after Chem-Dry has cleaned it. They’re magicians!
We have had Jack before but not the time before this time. He is very knowledgable and precise. I will request Jack the next time I make an appointment. You do our carpets every year and the tile and grout about every other year. We are very satisfied with your service.